Hi, I'm Blair Su!
I’m a product designer with a strong background in research and UX & service design thinking. I love crafting impactful solutions, seamless system flows and thoughtful products around a clear value proposition for both users and stakeholders.
Previously worked on projects with Hilton Head Island Concours, BMW, FINRA and Deloitte. Reach me on LinkedIn or email.
Experience
International Cultural Exchange Center
Web Designer
Designed and launched the digital website, translating the nonprofit’s mission into a clear digital experience that helps visitors discover cultural events, volunteer opportunities, and ways to donate.
HHI Concours x SCAD SERVE
Service Designer
Designed service concepts for the Hilton Head Island Concours to improve visitor experience and attract Gen Z audiences, drawing on journey insights and client co-creation. The redesigned ticket purchasing and confirmation experience was preferred by 86% of test participants.
FINRA x SCAD Pro
Service Designer
Built accessibility guidelines into an inituitive design system, creating a shared foundation for designers and engineers that accelerated handoff and increased product development efficiency by 30%.
BMW x SCAD Pro
Service Designer
Designed and prototyped an AI-enhanced UI for Apple Vision Pro as part of BMW’s CES mixed reality marketing experience, contributing to a 35% increase in booth engagement and exploring new opportunities to build brand loyalty.
Deloitte x SCAD Pro
UX Designer
Designed a gamified recruitment experience for the oil and gas industry, engaging potential candidates through interactive challenges and simplifying candidate assessment for recruiters, contributing to a 39% increase in candidate engagement.
Education

Savannah College of Art and Design
M.F.A. in Service Design
Focused on user research, service design, UX, and interaction design, translating complex user needs and stakeholder priorities into thoughtful digital and service experiences.

The University of North Carolina at Pembroke
& Northeast Agricultural University
B.S. Business Administration (Dual-Degree Program)
Studied business strategy, marketing, and organizational management, building a foundation for connecting customer needs with business goals.
What I've been diving into














